Shipping & Delivery Policy

Effective Date: February 22, 2025
Last Updated: February 22, 2025

1. Shipping Methods

  • All orders are shipped using recorded/tracked delivery for security and proof of delivery.

  • You will receive a tracking number once your order is dispatched.

2. Delivery Time

  • Delivery times vary depending on your location. Standard delivery times are:

    • UK: 3-5 business days

    • Europe: 5-7 business days

    • International: 7-14 business days

  • We do not guarantee specific delivery times but will provide estimated delivery times when available.

3. Lost or Delayed Packages

  • If your package is lost or delayed, please contact us at info@antsgoneclear.com, and we will assist with tracking the order.

  • Ants Gone Clear is not responsible for delays or losses caused by third-party shipping companies.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination and the weight of the order.

  • International Shipping: For orders outside the UK, you are responsible for any additional import duties,taxes, and customs fees that may be charged by your country's government. These charges are not covered by Ants Gone Clear and must be paid by the buyer upon delivery.

  • Import/Export Charges: We cannot estimate or control these charges. For information on customs fees and duties, please contact your local customs office before placing an order.

5. Responsibility for Charges

  • By placing an international order, you agree to accept responsibility for any charges that may be imposed upon entry to your country.

  • Ants Gone Clear is not responsible for any customs delays or customs-related issues once the order has shipped from our location.

6. Agreement to Terms & Conditions

  • By placing an order with Ants Gone Clear, you acknowledge and agree to our Terms & Conditions. It is your responsibility to read and understand these policies before proceeding with your purchase.