Privacy Policy

Effective Date: February 22, 2025
Last Updated: February 22, 2025

1. Introduction

Welcome to Ants Gone Clear Ltd (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our websites:

This policy applies to all users worldwide and complies with UK GDPR, EU GDPR, and CCPA where applicable.

2. Data We Collect

We collect and process the following personal data:

  • Identity Information: Name, email, billing/shipping address.

  • Payment Details: We do not store card details; payments are processed securely through Stripe, PayPal, or other third-party providers.

  • Website Usage Data: IP address, browser type, cookies, and analytics.

  • Marketing Preferences: Your opt-in choices for newsletters and promotions.

3. How We Use Your Data

We use your data for:

  • Processing orders and delivering merchandise worldwide.

  • Providing customer support and account management.

  • Sending updates on new music, merchandise, and promotions (only if you opt-in).

  • Improving website performance and user experience through analytics.

4. Legal Basis for Processing

We process data based on:

  • Contractual necessity: e.g., fulfilling an order.

  • Legitimate interests: e.g., fraud prevention, website security.

  • Consent: e.g., marketing emails—only if you opt in.

5. International Data Transfers

Since we ship worldwide, your data may be processed outside the UK/EU. We ensure data protection through:

  • UK/EU-approved safeguards: e.g., Standard Contractual Clauses.

  • Secure third-party services: e.g., Shopify, PayPal, Stripe.

6. Sharing Your Data

We never sell your data but may share it with:

  • Payment Processors: Stripe, PayPal to handle transactions.

  • Shipping Providers: DHL, Royal Mail, FedEx for worldwide delivery.

  • Analytics Providers: Google Analytics, Meta Pixel to improve website functionality.

7. Data Security

We protect your data using:

  • SSL encryption: on both websites.

  • Secure payment gateways: we never store payment details.

  • Access control: to limit who can access personal data.

8. Your Rights (UK/EU Customers - GDPR)

Under UK GDPR/EU GDPR, you have the right to:

  • Access: the personal data we hold about you.

  • Correct: inaccurate or outdated data.

  • Request deletion: “right to be forgotten”.

  • Withdraw consent: for marketing at any time.

  • Lodge a complaint: with the ICO (UK) or relevant data protection authority.

9. Your Rights (California Customers - CCPA)

If you’re a California resident, you have the right to:

  • Request what data we collect and how it’s used.

  • Request deletion of your personal data.

  • Opt out of data sales (we do not sell data).

To exercise your rights, contact us at info@antsgoneclear.com.

10. Cookies & Tracking

We use cookies to enhance user experience. You can manage cookie settings in your browser.

11. Contact Us

For privacy concerns, please contact us:

Websites:

Email: info@antsgoneclear.com

Registered Office Address:
128 City Road, London, United Kingdom, EC1V 2NX